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Emotion and Voice User Interfaces :: UXmatters

By leenjones 54 days ago from http://www.uxmatters.com

Voice user interfaces are more than just IVRs. In fact, VUIs have tremendous potential for enhancing the experience of any mobile phone user. Among the considerations for designing a VUI is emotion. To help bring attention to the issue of emotion in VUI design, this article describes some important factors in VUI design and provides some examples of voice user interfaces.

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Tags: voice user interfaces emotion speech mobile mashup ivr


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